Terms of Service

Effective Date: 11/09/2024

Welcome to ReflectiveMindsCounselling.co.uk (“I,” “me,” or “my”). By using this website and my services, you agree to the following Terms of Service. Please read these carefully, as they govern your use of my services.

1. Acceptance of Terms

By accessing or using ReflectiveMindsCounselling.co.uk (the “Website”), you agree to be bound by these Terms of Service and the [Privacy Policy]. If you do not agree to any part of these terms, please discontinue use of the Website immediately.

2. Changes to the Terms

I reserve the right to modify or replace these Terms at any time. Any changes will be effective when posted on the Website. Continued use of the Website after changes are made constitutes your acceptance of the new Terms.

3. Use of Services

ReflectiveMindsCounselling.co.uk provides counseling services directly by me, a qualified professional. These services are for informational and support purposes only, and they do not replace professional medical advice, diagnosis, or treatment.

Eligibility

You must be at least 18 years old to use my services. By using the Website, you confirm that you meet this requirement.

Client Responsibilities

You are responsible for providing accurate and complete information to me in order to receive appropriate support. The effectiveness of my services depends on your active participation and honest communication.

4. Disclaimer of Medical Advice

I am a trained counselor, but I do not provide medical advice. The information and services on this Website are not intended to diagnose, treat, or cure any medical or mental health condition.

For any health concerns, I strongly advise that you consult with a licensed healthcare provider.

5. Booking Appointments

You can book an appointment with me via the online booking system on the Website. By booking, you agree to pay any fees associated with the session in advance or as agreed during the booking process.

Cancellation and Rescheduling Policy

Cancellations or rescheduling must be made at least 24 hours before your scheduled session. Failure to cancel within this time frame may result in a forfeited session fee.

6. Fees and Payment

All fees for my services are clearly stated on the Website or communicated to you before the session. Payment must be made in accordance with the specified method prior to the start of the session.

I reserve the right to change my fees at any time. Any changes in fees will not affect services that have already been booked.

7. Confidentiality

I am committed to protecting your privacy and confidentiality. Information shared during counseling sessions is kept confidential except under the following circumstances:

  • You provide explicit consent to share information.
  • Disclosure is required by law (e.g., imminent danger to yourself or others, court orders).
  • I determine that disclosure is necessary to prevent serious harm.

Please review the [Privacy Policy] for more detailed information.

8. Limitation of Liability

While I strive to offer the best possible services, ReflectiveMindsCounselling.co.uk cannot be held responsible for:

  • Any indirect, incidental, special, or consequential damages arising from your use of the Website or services.
  • The outcome of counseling services, as effectiveness varies by individual.
  • Technical issues that may prevent the use of my services.

In no event shall my total liability exceed the fees paid for the specific session in dispute.

9. Third-Party Links

The Website may contain links to third-party websites. These links are provided for your convenience and do not imply my endorsement. I am not responsible for the content or practices of any third-party websites.

10. Intellectual Property

All content on ReflectiveMindsCounselling.co.uk, including text, graphics, logos, and images, is my property or used with permission. You may not copy, modify, or use any content without prior written consent.

11. Termination

I reserve the right to suspend or terminate your access to the Website or services at any time for violation of these Terms or for any other reason at my discretion.

12. Governing Law

These Terms are governed by the laws of the United Kingdom. Any disputes arising from your use of the Website or services will be subject to the jurisdiction of the courts of the United Kingdom.

13. Contact Information

If you have any questions about these Terms of Service, please contact me at: